Renée Craig Clothing Co.™ collects customer information to enhance your shopping experience. This privacy policy is intended to assist you in understanding what information we gather about you when you visit our website, how we use and share that information, and the safeguards we have in place for that information. This Privacy Statement applies to the information collected at our website. References to reneecraigclothing.com shall refer generally to all of Renée Craig Clothing Co.™, websites, including mobile applications.

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

General Browsing Information:

When you visit reneecraigclothing.com, the website gathers navigational information during each visitor’s use of our website. In the process of gathering navigational information, non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected. The navigational information tells reneecraigclothing.com about the use of our website by visitors, including the areas of our site that are most visited or the time of a last visit to a page on our site. It also tells us about the technical efficiencies of our website and services (i.e. the time it takes a visitor to connect to our website or download pages). The navigational information helps us better understand a visitor’s experience at reneecraigclothing.com and improve upon that experience by recognizing and delivering more of the features, services and products our visitors prefer.

Personal Information:

Renée Craig Clothing Co.™ may ask you to provide personal information when you establish or update a reneecraigclothing.com account, sign up for the Renée Craig Clothing Co.™ Rewards program or manage your Rewards account, create a wish list, sign up for or manage your text alerts, enter a contest or sweepstakes, participate in a survey, shop online, check the status of an order or review order history, provide a review about our products, purchase and send a gift card or eGift Card, search for products on our site or provide information about your clothing preferences. Categories of information collected include name, address, telephone number, recipient’s name and email address, Renée Craig Clothing Co.™ Rewards number (which can be associated with the personal information you provided when you signed up for Renée Craig Clothing Co.™ Rewards or when you update the account), order information, telephone number, credit card/debit card information, birth month and day, your review of our products, saved searches, preferred brands, messages or reminders you create.

Our Use of Personal Information We Collect:

Renée Craig Clothing Co.™ uses the personal information we collect from you online at reneecraigclothing.com for the following purposes:

• to deliver products that you have ordered, fulfill requests that you have created, and process your return or exchange.

• to understand your needs and preferences, possibly through surveys, product evaluations or cookies.

• to develop, market and sell products and services to you and to tailor your experience on the reneecraigclothing.com website to your interests.

• to contact you or the product recipient(s) in the event of order or delivery difficulties.

• to manage and develop Renée Craig Clothing Co.™ business and operations, administer accounts, collect and process payments.

• to respond to your inquiries.

• to send our Renée Craig Clothing Co.™ Reward members’ updates about the Rewards program, their rewards, and our products, promotions and events and to deliver information through the various communication channels you have provided to us about our products or website, including adding you to a Renée Craig Clothing Co.™ email list or to our customer phone and mail marketing list when you register for an account, sign up for Renée Craig Clothing Co.™ Rewards or make a purchase.

If you create or modify a reneecraigclothing.com account you may save personal information in that account, such as name, shipping and billing addresses and credit card/debit card information, and we will access this saved information to make your shopping quicker and easier. Any credit card/debit card information will be encrypted by the use of a “token” for security purposes. We also require you to create and/or access your account to use various services on the website, including creating a product review. Because you must create or access your reneecraigclothing.com account prior to creating a review, it is possible that we could associate you with the review you provide. Information you include in a product review may be used by us to enhance and personalize our product offerings to you.

Email Marketing (if applicable):

With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 – CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@reneecraigclothing.com or mailing us at:

Renée Craig Clothing Co.™
2870 Peachtree Rd NW, Suite 409
Atlanta, GA 30305

SECTION 3 – DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment:

If you choose a direct payment gateway to complete your purchase, Shopify will store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).

SECTION 5 – THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links to Other Websites and Services:

For your convenience, our website may contain links to other sites. Links that appear on reneecraigclothing.com should not necessarily be deemed to imply that we endorse or have any affiliation with the linked websites. Renée Craig Clothing Co.™ is not responsible for the privacy practices or the content of other websites. We encourage you to review the separate privacy policies of each site you visit.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 – COOKIES

Provided is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. Cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.

_secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.

SECTION 8 – AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. To ensure compliance with federal law, reneecraigclothing.com does not knowingly collect or maintain information provided by children under the age of 18.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at info@reneecraigclothing.com or by mail at:

Renée Craig Clothing Co.™
[Re: Privacy Compliance Officer]
2870 Peachtree Rd NW, Suite 409
Atlanta, GA 30305