All orders are shipped via United States Parcel Service (USPS.)
Once we receive your order, we may require additional information to verify the transaction. If additional information is required you will be contacted via email or phone; please provide a valid phone number and email address that we may contact you in case of any issues or delays regarding your order. In the case that additional information is required, your order will be held until we receive your verification. We reserve the right to cancel any order due to potential fraud.
International shipping charges will be determined based on shipping destination. Delivery can take up to 21 business days. We do not offer expedited delivery on international shipping.
Please Note: International shipments may be subject to import taxes, duties, and customs fees. You will be solely responsible for additional fees charge by the country of destination upon arrival. Renée Craig Clothing Co. is not responsible for these fees. Orders that are refused will be charged the original shipping plus return shipping to us, or subject to become a total loss.
Once your order has shipped you will receive a tracking number via the email you provided to us with your order. You can use the tracking number to locate your package.
During high season and sale, delivery might take a little longer and/or next day delivery might be unavailable.
NOTE: We ship our orders from the United States, United Kingdom and China. If an item is out of stock in our warehouse located in the United States, but is in stock in our suppliers warehouse located in the United Kingdom or China, the order will be shipped from our suppliers warehouse directly.
Please allow up to 3-4 business days (excluding weekends, holidays, and sale days) to process your order.
Processing Time + Shipping Time = Delivery Time
|Shipping Method||Cost||Shipping Time|
|USA Standard Over $50||Free||Up to 7 -15 Business days|
|USA Standard Under $50||Free||Up to 7 – 15 Business days|
|Expedited||$25||Up to 2 Business days|
|International||$45||Up to 21 Business days|
We apologize that we currently do not ship to APO/FPO.
You will be held responsible for the original shipping charges, plus the cost of returning the package to us for refused or undeliverable packages. Additionally, you will be responsible for a 15% restocking fee. The cost for the package to be returned plus the restocking fee will be deducted from your merchandise refund.