We only Ship product to confirmed addresses. If the shipping address is not the same as the billing address connected with you ATM/Debit/Checking Account it will not confirm. Shipping inside the US may take 3-4 business day. Shipping will be sent to address on paypal account. Shipping is done Monday – Friday 9-5 pm EXCEPT holidays, La Reina is NOT responsible for any lost, damaged or stolen items. Please track your order once tracking number is received and contact your local post office should any problems occur.

Large package order MUST be signed for upon receipt. For special rush order (must be small packages) please email our customer service department BEFORE placing your order. Please note customer is responsible for ALL extra charges on rush orders. Thank you