Cruelty Free

Q. Do The Crayon Case test their products on animals?
The Crayon Case is and will remain a cruelty-free company. We do not test our products on animals nor do we allow suppliers or affiliates to conduct testing on our behalf. We are proud to be apart of the PETA organization.

Purchasing Issues

Q. Where can I purchase The Crayon Case products?
The Crayon Case is solely found on

Q. May an order be placed without an account?
Setting up an account with The Crayon Case is beneficial to our clients for several
reasons, however it is not necessary for purchase. Please move forward with guest

Q. How can I find out about restocks?
If you are seeking a discontinued product, please see the section regarding our policy on the discontinued merchandise.

If it is a sold out item, please be aware that we restock merchandise every two weeks.

Q. How often do you restock merchandise?
Restocks are done on a bi-weekly basis.

Q. Can I cancel my order once I made a purchase?

Orders are not allowed cancellations after 24 hours.

How can I change my address after I placed an order?

You may email customer service at 

Address corrections require a $5.00 processing fee.

NOTE: All emails will receive a response within 24-48 hours.


Q. What forms of payment can I use?
The Crayon Case may be purchased using Mastercard, Visa, American Express and Paypal. We do not accept returns, exchanges or refunds. All Sales Are Final.

Q.How many items can I buy in one purchase?
There are no limitations on purchasing at this time.