Touched by Tokyo (“Tokyo Stylez”) ships orders using USPS. All orders require a mandatory 3 day processing time and require 1 to 5 business days for delivery depending on the shipping option selected. For overnight or express shipping, please contact us!

Wig Return Policy
Due to the nature of the item, sales are FINAL on purchases. Please take your measurements and select options very carefully. Tokyo Stylez will make your custom wig according to your exact specifications. Please note, we are not responsible for improper measurements resulting in a wig that does not fit. We are also not responsible for variances in color caused by monitor settings or photographs. If you are looking for a very specific color, we strongly recommend sending the exact color choice and brand. This small investment can save you hundreds of dollars worth of headaches.

Deposits Non-Refundable
Once your deposit is paid, work begins on your purchase. Due to the custom nature of Touched by Tokyo (“Tokyo Stylez”), deposits are non-refundable and credit can not be applied to future purchases.